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Results for “Peter Hernon

Showing 1–30 of 31 items | Sort by Popularity Popularity Release Date Title Author Copyright Year Audience Series

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An action plan for outcomes assessment in your library
by Hernon, Peter

(#26972N1)

Paperback
American Library Association, 2002



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Assessing service quality : satisfying the expectations of library customers
by Hernon, Peter

(#0168ND2)

Paperback
American Library Association, 2010

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Getting started with evaluation
by Hernon, Peter

(#0755GF0)

Paperback
ala editions, an imprint of the American Library Association, 2014

See all available formats.



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Engaging in evaluation and assessment research
by Hernon, Peter

(#0250VR3)

Paperback
Libraries Unlimited, 2011

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Public access to government information : issues, trends, and strategies
by Hernon, Peter

(#1170GB3)

Paperback
Ablex Publishing Corporation, 1988

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Shaping the future : advancing the understanding of leadership

(#0424KE5)

Paperback
Libraries Unlimited, an imprint of ABC-CLIO, LLC, 2010


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The Great Rescue
by Peter Hernon

(#526MQJ5)

Follett Digital Audiobook
Findaway World

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Listening to the customer
by Hernon, Peter

(#0380QT4)

Paperback
Libraries Unlimited, 2011


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Reflecting on the future of academic and public libraries

(#8WXQU41)

Follett eBook (perpetual term) (single-user access)
ALA Editions, an imprint of the American Library Association, 2013

See all available formats.

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Academic librarians as emotionally intelligent leaders

(#0IRPT34)

Paperback
Libraries Unlimited, 2007



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Revisiting outcomes assessment in higher education

(#0KMP493)

Paperback
Libraries Unlimited, 2006

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Service quality in academic libraries
by Hernon, Peter

(#0WC7U98)

Hardcover
Ablex, 1996


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Service quality in academic libraries
by Hernon, Peter

(#0ZSTX23)

Paperback
Ablex, 1996

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Statistics for library decision making : a handbook
by Hernon, Peter

(#0WK6K68)

Paperback
Ablex Pub. Corp., 1989

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A Terrible Thunder : the Story of the New Orleans Sniper.
by Hernon, Peter

(#9Y80486)

Follett eBook (perpetual term) (single-user access)
Garrett County Press, 2008


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