An action plan for outcomes assessment in your library
by Hernon, Peter

(#26972N1)

Paperback
American Library Association, 2002

The great rescue : American heroes, an iconic ship, and the race to save Europe during WWI
by Hernon, Peter

(#1454NF5)

Hardcover
Harper, an imprint of HarperCollins Publishers, 2017

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The next library leadership : attributes of academic and public library directors
by Hernon, Peter

(#39209H8)

Paperback
Libraries Unlimited, 2003

U.S. government on the Web : getting the information you need
by Hernon, Peter

(#16270P1)

Paperback
Libraries Unlimited, 2003

United States government information : policies and sources (Library and Information Science Text)

(#27297N7)

Hardcover
Libraries Unlimited, 2002

Making a difference : leadership and academic libraries

(#22848UX)

Paperback
Libraries Unlimited, 2007

Assessing service quality : satisfying the expectations of library customers
by Hernon, Peter

(#0168ND2)

Paperback
American Library Association, 2010

Getting started with evaluation
by Hernon, Peter

(#0755GF0)

Paperback
ala editions, an imprint of the American Library Association, 2014

Assessing Service Quality --Satisfying the Expectations of Library Customers, Third Edition
by Hernon, Peter

(#0929UV1)

Paperback
American Library Associat, 2015

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Convergence and Collaboration of Campus Information Services
by Hernon, Peter

(#28373Y5)

Paperback
Libraries Unlimited, 2008

Library leadership in the United States and Europe --a comparative study of academic and public libraries
by Hernon, Peter

(#0618EH5)

Paperback
Libraries Unlimited, 2013

Managing with Data --Using ACRLMetrics and PLAMetrics
by Hernon, Peter

(#0766KS8)

Paperback
ALA Editions, 2015

Public access to government information : issues, trends, and strategies
by Hernon, Peter

(#1170GB3)

Paperback
Ablex Publishing Corporation, 1988

Engaging in evaluation and assessment research
by Hernon, Peter

(#0250VR3)

Paperback
Libraries Unlimited, 2011

Shaping the future : advancing the understanding of leadership

(#0424KE5)

Paperback
Libraries Unlimited, an imprint of ABC-CLIO, LLC, 2010

The Great Rescue: American Heroes, an Iconic Ship, and Saving Europe During Wwi
by Hernon, Peter

(#40288Z1)

Audiobook (CD)
Blackstone Audio, 2017

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Listening to the customer
by Hernon, Peter

(#0380QT4)

Paperback
Libraries Unlimited, 2011

Viewing library metrics from different perspectives : inputs, outputs, and outcomes
by Dugan, Robert E

(#05283R8)

Paperback
Libraries Unlimited, 2009

Academic librarians as emotionally intelligent leaders

(#0IRPT34)

Paperback
Libraries Unlimited, 2007

Depository library use of technology : a practitioner's perspective

(#0Y44U00)

Paperback
Ablex Pub. Corp., 1993

Federal information policies in the 1990s : views and perspectives

(#0ZF3W54)

Paperback
Ablex Pub., 1996

Improving the quality of library services for students with disabilities

(#0KQKZ3X)

Paperback
Libraries Unlimited, 2006

Public access to government information : issues, trends, and strategies
by Hernon, Peter

(#0WK7N90)

Hardcover
Ablex Pub. Corp., 1984

Revisiting outcomes assessment in higher education

(#0KMP493)

Paperback
Libraries Unlimited, 2006

Service quality in academic libraries
by Hernon, Peter

(#0WC7U98)

Hardcover
Ablex, 1996

Service quality in academic libraries
by Hernon, Peter

(#0ZSTX23)

Paperback
Ablex, 1996

Statistics for library decision making : a handbook
by Hernon, Peter

(#0WK6K68)

Paperback
Ablex Pub. Corp., 1989

United States government information : policies and sources

(#0PHRP6X)

Paperback
Libraries Unlimited, 2002