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NOT AVAILABLE FOR SALE IN SOME COUNTRIES.;Cataloged from publisher supplied information.;Spoken audio file.;Duration: approximately 06:48:22 hr.;Narrated by Caroline Miller.;Originally released by Berrett-Koehler Publishers. "Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization"--Provided by publisher.